Frequently Asked Questions
Everything you need to know about shopping with Pehr.
What are your shipping rates and delivery times?
We offer standard shipping across North America, typically arriving within 5-7 business days. Free shipping is available on all orders over $100.
What is your return policy?
We want you to love your purchase. If you are not satisfied, we accept returns on unwashed and unused items within 30 days of delivery. Please note that sale items are final sale.
Are your products made from organic materials?
Yes, we prioritize sustainability and quality. Many of our textile products are crafted from 100% organic cotton and are GOTS certified to ensure safety for your home and family.
How do I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer gift wrapping services?
We do! You can select our signature gift wrapping option at checkout, which includes a hand-written note and premium eco-friendly packaging.