Returns & Exchanges
We want you to love every piece you bring home, which is why we offer a 30-day window for returns on all eligible, unwashed, and unused items. Please note that for safety and hygiene reasons, certain products like bedding and intimates must remain in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy; your refund will be processed once our warehouse inspects the items.
